Support Center Knowledgebase:
Please click on the link below to learn how to set up your email accounts.
If you can receive mail but aren’t able to send this means one thing…
Your internet provider (ISP) is blocking you from using anyone’s outgoing mail servers but their own. Many major ISP’s are blocking outgoing emails. The reason they do this is to prevent you from using their internet connection for spamming purposes. You will still be able to send emails, but only by using your ISP’S outgoing mail server. Every ISP’s outgoing mail address is different, please click on the link below for the list of South African ISP servers.